Refunds & Cancellations Policy
This Refunds & Cancellations Policy explains our rules regarding payments, refunds, and subscription cancellations. By purchasing or using any of our services, you agree to this policy.
1. Digital Products & Services
All products and services offered on this website are digital and non-physical, including but not limited to:
Trading indicators
Market analysis and signals
Educational content and training
Community access (SKY, SPACE, or private groups)
Subscription-based services
Once access to any digital service is granted, the product is considered delivered.
2. No Refund Policy
Due to the nature of digital products and instant access:
All payments are final.
No refunds will be issued once access to the service is activated.
We do not offer refunds for unused time, lack of usage, or change of mind.
This applies to all subscription plans, indicators, and community access.
3. Subscription Cancellations
You may cancel your subscription at any time to prevent future charges.
Cancellation stops future billing only.
Previously paid periods will not be refunded.
Access will remain active until the end of the current billing cycle.
4. Failed Payments & Access Suspension
If a payment fails or is reversed:
Access to the service may be temporarily or permanently suspended.
We reserve the right to terminate access until the issue is resolved.
5. Chargebacks & Disputes
Initiating a chargeback or payment dispute without contacting support first may result in:
Immediate suspension of your account.
Permanent termination of access to all services.
We encourage users to contact us directly to resolve any issues.
6. Exceptional Circumstances
Refunds may only be considered in exceptional cases at our sole discretion, such as:
Duplicate payments
Technical errors caused directly by our platform
Any approved refund decision is final.
7. Affiliate & Broker-Related Payments
Payments made directly to third-party brokers or external platforms are not managed by us and are subject to their own refund and cancellation policies.
We are not responsible for broker-related deposits, bonuses, or trading losses.
8. Policy Changes
We reserve the right to update or modify this Refunds & Cancellations Policy at any time.
Any changes will be effective immediately upon publication.
9. Contact
If you have any questions regarding this policy, please contact us at:
support@astrologicaltrade.com