{"id":2577,"date":"2026-01-30T18:37:31","date_gmt":"2026-01-30T18:37:31","guid":{"rendered":"https:\/\/www.astrologicaltrade.com\/?page_id=2577"},"modified":"2026-04-07T18:40:03","modified_gmt":"2026-04-07T18:40:03","slug":"remboursements-annulations","status":"publish","type":"page","link":"https:\/\/www.astrologicaltrade.com\/fr\/remboursements-annulations\/","title":{"rendered":"Remboursements et annulations"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2577\" class=\"elementor elementor-2577\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8854cae e-flex e-con-boxed e-con e-parent\" data-id=\"8854cae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c1986c elementor-widget elementor-widget-text-editor\" data-id=\"7c1986c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\" data-start=\"218\" data-end=\"251\">\u00a0<strong>Politique de remboursement et d'annulation<\/strong><\/h2><p data-start=\"253\" data-end=\"438\">La pr\u00e9sente politique de remboursement et d'annulation explique nos r\u00e8gles concernant les paiements, les remboursements et les annulations d'abonnement. En achetant ou en utilisant l'un de nos services, vous acceptez cette politique.<\/p><hr data-start=\"440\" data-end=\"443\" \/><h3 data-start=\"445\" data-end=\"479\">1. Produits et services num\u00e9riques<\/h3><p data-start=\"480\" data-end=\"593\">Tous les produits et services propos\u00e9s sur ce site sont <strong data-start=\"534\" data-end=\"562\">num\u00e9rique et non physique<\/strong>, y compris, mais sans s'y limiter :<\/p><ul data-start=\"595\" data-end=\"771\"><li data-start=\"595\" data-end=\"617\"><p data-start=\"597\" data-end=\"617\">Indicateurs de trading<\/p><\/li><li data-start=\"618\" data-end=\"649\"><p data-start=\"620\" data-end=\"649\">Analyse et signaux du march\u00e9<\/p><\/li><li data-start=\"650\" data-end=\"686\"><p data-start=\"652\" data-end=\"686\">Contenu \u00e9ducatif et formation<\/p><\/li><li data-start=\"687\" data-end=\"739\"><p data-start=\"689\" data-end=\"739\">Acc\u00e8s communautaire (SKY, SPACE, ou groupes priv\u00e9s)<\/p><\/li><li data-start=\"740\" data-end=\"771\"><p data-start=\"742\" data-end=\"771\">Services sur abonnement<\/p><\/li><\/ul><p data-start=\"773\" data-end=\"856\">Une fois que l'acc\u00e8s \u00e0 un service num\u00e9rique est accord\u00e9, le produit est consid\u00e9r\u00e9 comme livr\u00e9.<\/p><hr data-start=\"858\" data-end=\"861\" \/><h3 data-start=\"863\" data-end=\"886\">2. Politique de non-remboursement<\/h3><p data-start=\"887\" data-end=\"944\">En raison de la nature des produits num\u00e9riques et de l'acc\u00e8s instantan\u00e9 :<\/p><ul data-start=\"946\" data-end=\"1129\"><li data-start=\"946\" data-end=\"977\"><p data-start=\"948\" data-end=\"977\"><strong data-start=\"948\" data-end=\"975\">Tous les paiements sont d\u00e9finitifs.<\/strong><\/p><\/li><li data-start=\"978\" data-end=\"1052\"><p data-start=\"980\" data-end=\"1052\"><strong data-start=\"980\" data-end=\"1009\">Aucun remboursement ne sera effectu\u00e9<\/strong> une fois l'acc\u00e8s au service activ\u00e9.<\/p><\/li><li data-start=\"1053\" data-end=\"1129\"><p data-start=\"1055\" data-end=\"1129\">Nous n'offrons pas de remboursement pour le temps non utilis\u00e9, l'absence d'utilisation ou le changement d'avis.<\/p><\/li><\/ul><p data-start=\"1131\" data-end=\"1204\">Ceci s'applique \u00e0 tous les plans d'abonnement, aux indicateurs et \u00e0 l'acc\u00e8s communautaire.<\/p><hr data-start=\"1206\" data-end=\"1209\" \/><h3 data-start=\"1211\" data-end=\"1244\">3. Annulation des abonnements<\/h3><p data-start=\"1245\" data-end=\"1316\">Vous pouvez r\u00e9silier votre abonnement \u00e0 tout moment afin d'\u00e9viter toute facturation ult\u00e9rieure.<\/p><ul data-start=\"1318\" data-end=\"1487\"><li data-start=\"1318\" data-end=\"1365\"><p data-start=\"1320\" data-end=\"1365\">Arr\u00eats d'annulation <strong data-start=\"1339\" data-end=\"1362\">facturation future uniquement<\/strong>.<\/p><\/li><li data-start=\"1366\" data-end=\"1415\"><p data-start=\"1368\" data-end=\"1415\">Les p\u00e9riodes d\u00e9j\u00e0 pay\u00e9es ne seront pas rembours\u00e9es.<\/p><\/li><li data-start=\"1416\" data-end=\"1487\"><p data-start=\"1418\" data-end=\"1487\">L'acc\u00e8s restera actif jusqu'\u00e0 la fin du cycle de facturation en cours.<\/p><\/li><\/ul><hr data-start=\"1489\" data-end=\"1492\" \/><h3 data-start=\"1494\" data-end=\"1536\">4. D\u00e9fauts de paiement et suspension de l'acc\u00e8s<\/h3><p data-start=\"1537\" data-end=\"1571\">Si un paiement \u00e9choue ou est annul\u00e9 :<\/p><ul data-start=\"1573\" data-end=\"1715\"><li data-start=\"1573\" data-end=\"1643\"><p data-start=\"1575\" data-end=\"1643\">L'acc\u00e8s au service peut \u00eatre suspendu temporairement ou d\u00e9finitivement.<\/p><\/li><li data-start=\"1644\" data-end=\"1715\"><p data-start=\"1646\" data-end=\"1715\">Nous nous r\u00e9servons le droit d'interrompre l'acc\u00e8s jusqu'\u00e0 ce que le probl\u00e8me soit r\u00e9solu.<\/p><\/li><\/ul><hr data-start=\"1717\" data-end=\"1720\" \/><h3 data-start=\"1722\" data-end=\"1751\">5. R\u00e9clamations et litiges<\/h3><p data-start=\"1752\" data-end=\"1842\">Le fait d'initier une r\u00e9trofacturation ou une contestation de paiement sans contacter d'abord le service d'assistance peut avoir pour cons\u00e9quence<\/p><ul data-start=\"1844\" data-end=\"1938\"><li data-start=\"1844\" data-end=\"1885\"><p data-start=\"1846\" data-end=\"1885\">Suspension imm\u00e9diate de votre compte.<\/p><\/li><li data-start=\"1886\" data-end=\"1938\"><p data-start=\"1888\" data-end=\"1938\">Interruption d\u00e9finitive de l'acc\u00e8s \u00e0 tous les services.<\/p><\/li><\/ul><p data-start=\"1940\" data-end=\"2004\">Nous encourageons les utilisateurs \u00e0 nous contacter directement pour r\u00e9soudre tout probl\u00e8me.<\/p><hr data-start=\"2006\" data-end=\"2009\" \/><h3 data-start=\"2011\" data-end=\"2043\">6. Circonstances exceptionnelles<\/h3><p data-start=\"2044\" data-end=\"2132\">Les remboursements ne peuvent \u00eatre envisag\u00e9s que dans les cas suivants <strong data-start=\"2078\" data-end=\"2099\">cas exceptionnels<\/strong> \u00e0 notre seule discr\u00e9tion, comme par exemple<\/p><ul data-start=\"2134\" data-end=\"2209\"><li data-start=\"2134\" data-end=\"2156\"><p data-start=\"2136\" data-end=\"2156\">Paiements en double<\/p><\/li><li data-start=\"2157\" data-end=\"2209\"><p data-start=\"2159\" data-end=\"2209\">Erreurs techniques caus\u00e9es directement par notre plateforme<\/p><\/li><\/ul><p data-start=\"2211\" data-end=\"2249\">Toute d\u00e9cision de remboursement approuv\u00e9e est d\u00e9finitive.<\/p><hr data-start=\"2251\" data-end=\"2254\" \/><h3 data-start=\"2256\" data-end=\"2298\">7. Paiements li\u00e9s \u00e0 l'affiliation et au courtage<\/h3><p data-start=\"2299\" data-end=\"2451\">Les paiements effectu\u00e9s directement \u00e0 des courtiers tiers ou \u00e0 des plateformes externes ne sont pas g\u00e9r\u00e9s par nous et sont soumis \u00e0 leurs propres politiques de remboursement et d'annulation.<\/p><p data-start=\"2453\" data-end=\"2532\">Nous ne sommes pas responsables des d\u00e9p\u00f4ts, des bonus ou des pertes de n\u00e9gociation li\u00e9s aux courtiers.<\/p><hr data-start=\"2534\" data-end=\"2537\" \/><h3 data-start=\"2539\" data-end=\"2560\">8. Changements de politique<\/h3><p data-start=\"2561\" data-end=\"2712\">Nous nous r\u00e9servons le droit de mettre \u00e0 jour ou de modifier cette politique de remboursement et d'annulation \u00e0 tout moment.<br data-start=\"2650\" data-end=\"2653\" \/>Toute modification entrera en vigueur d\u00e8s sa publication.<\/p><hr data-start=\"2714\" data-end=\"2717\" \/><h3 data-start=\"2719\" data-end=\"2733\">9. Contact<\/h3><p data-start=\"2734\" data-end=\"2836\">Si vous avez des questions concernant cette politique, veuillez nous contacter \u00e0 l'adresse suivante :<br data-start=\"2804\" data-end=\"2807\" \/><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2807\" data-end=\"2836\">support@astrologicaltrade.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0Refunds &amp; Cancellations Policy This Refunds &amp; Cancellations Policy explains our rules regarding payments, refunds, and subscription cancellations. By purchasing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2577","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.astrologicaltrade.com\/fr\/wp-json\/wp\/v2\/pages\/2577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrologicaltrade.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.astrologicaltrade.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrologicaltrade.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.astrologicaltrade.com\/fr\/wp-json\/wp\/v2\/comments?post=2577"}],"version-history":[{"count":13,"href":"https:\/\/www.astrologicaltrade.com\/fr\/wp-json\/wp\/v2\/pages\/2577\/revisions"}],"predecessor-version":[{"id":3405,"href":"https:\/\/www.astrologicaltrade.com\/fr\/wp-json\/wp\/v2\/pages\/2577\/revisions\/3405"}],"wp:attachment":[{"href":"https:\/\/www.astrologicaltrade.com\/fr\/wp-json\/wp\/v2\/media?parent=2577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}